Building Management
Routine oversight, defect visibility, site presence, contractor follow-up and practical building operations support for owners corporations and residential schemes.
Services
Facilities Management
Cleaner service coordination across common areas, maintenance, presentation, grounds and day-to-day building service delivery.
Strata Management
Operational support that helps committees and strata professionals reduce admin drag, improve responsiveness and make cost control more visible.
Platform Services — Tiers 1–3
Strata Self-Management Platform — Properly Supported
Our Software Platform as a Service (SPaaS) gives owners corporations the tools to self-manage with confidence — levy administration, committee dashboards, compliance visibility and document storage.
Tier 1
Platform Core
Levy administration, owner portal, compliance calendar and document storage. The committee retains full control with digital tools that keep everything visible.
Tier 2 · Most Popular
Platform + Admin Support
Everything in Tier 1 plus back-office administration assistance — correspondence, meeting coordination, minutes preparation and levy arrears follow-up.
Tier 3
Platform + Full Operations
Comprehensive operational support across administration and building management — with the committee retaining governance authority without the day-to-day workload.
Tier 4 — Full Agency
Licensed strata agency management.
For schemes that require full licensed strata managing agent support. Tier 4 is activated by an AGM resolution under the Strata Schemes Management Act 2015 (NSW), formally appointing BAYS as the strata managing agent under the Property and Stock Agents Act 2002.
- Full licensed agency appointment
- AGM and EGM preparation and facilitation
- Levy administration and legal recovery
- Capital works fund planning and reporting
- NCAT representation support
- By-law advice and enforcement
- Insurance management coordination
- Full financial reporting and reconciliation
Important to know
Tier 4 requires a formal AGM resolution.
Under the Strata Schemes Management Act 2015 (NSW), appointment of a licensed strata managing agent must be authorised by ordinary resolution at a general meeting. BAYS can assist your committee in preparing the motion, providing the required disclosure documents and structuring the agency agreement for presentation to owners.
Problem-intent targeting
Useful for buildings that are fed up, not just browsing.
The story is simple: when a building starts feeling harder to run than it should, BAYS steps in as the single accountable provider. A Blacktown scheme is a good example — instead of juggling multiple contractors, delayed follow-up and unclear responsibility, the committee gets one coordinated service partner handling operations, maintenance visibility and administrative support together.
- High levies and poor visibility over where funds go
- Onsite managers carrying too much follow-up alone
- Contractor issues drifting without documented action
- Buildings seeking a more economical, all-in service model with one accountable provider
- Strata managers looking for a practical delivery partner in dense precincts